# Hosting

# Hosting Knowledgebase

A guide on DNS, SSL, Name servers and any other domain hosting information.

[https://dctechitllc.manage-orders.com/kb/](https://dctechitllc.manage-orders.com/kb/)

# Name Servers

Name Server 1

dctechitllc.mercury.orderbox-dns.com

Name Server 2

dctechitllc.venis.orderbox-dns.com

Name Server 3

dctechitllc.earth.orderbox-dns.com

Name Server 4

dctechitllc.mars.orderbox-dns.com

# Titan Email Knowledgebase

Knowledge bases

<div class="content-block" id="bkmrk-https%3A%2F%2Fsupport.tita"><div class="paragraph-block">[https://support.titan.email/hc/en-us](https://support.titan.email/hc/en-us)</div></div>This includes information on getting started, admin guide, using email, calendar, contacts, bookings, AI, General FAQ, troubleshooting and more!

# Logging Into the Hosting Panel

<div class="content-block" id="bkmrk-login-to-the-panel"><div class="paragraph-block">Login to the Panel</div></div>To log in to the panel do the following:

<div class="content-block" id="bkmrk-visit%3A%C2%A0http%3A%2F%2Fdctech"><div class="paragraph-block">1. Visit: [http://dctechitllc.manage-orders.com/customer](http://dctechitllc.manage-orders.com/customer)
2. Enter your Username i.e., your Email Address
3. Enter your Password and click Login.

</div></div><div class="content-block" id="bkmrk-getting-an-error%3F"><div class="paragraph-block">GETTING AN ERROR?</div></div>Invalid Email/Password, or your User account maybe Inactive or Suspended

You will see this message if :

i. The Username i.e., Email Address that you have typed is inaccurate and make sure there are no spaces in the beginning or at the end of the Username.

ii. The Password that you have entered is not correct. This may be because of an error in typing or because you have forgotten the correct password.

In the latter case, refer [Reset Account Password.](https://dctechitllc.manage-orders.com/kb/control-panel-login#reset-password)

iii. DC Tech IT, LLC has disabled your access.

Please get in touch with our support team at [http://support.dctechit.com to](http://support.dctechit.comto/) resolve this issue.

Reset Account Password

If you do not remember your current Password, you can reset your Account Password by following the steps below:

<div class="content-block" id="bkmrk-click-the-forgot-pas"><div class="paragraph-block">1. Click the Forgot Password link from the following URL: [http://dctechitllc.manage-orders.com/customer](http://dctechitllc.manage-orders.com/customer)
2. Enter your Username i.e., your Email Address and click Send Reset Instructions.
3. You will receive an email containing a link to reset your password.
4. Proceed with the instructions to reset your password.

</div></div><div class="content-block" id="bkmrk-note%3A"><div class="paragraph-block">NOTE:</div></div>Password length should be 9 to 16 characters and a combination of uppercase and lowercase letters, special characters, and numbers.

​​​​​​TIPS FOR SECURING YOUR PASSWORD :

<div class="content-block" id="bkmrk-change-the-password-"><div class="paragraph-block">- Change the password on a regular basis.
- Avoid password that contains personal information (name, birthplace, etc.) or dictionary words.
- Avoid using repetitive characters (aaaaaa), keyboard patterns (asdfgh) or sequential numbers (123456).
- Do not disclose your password to anyone.
- While setting a new password, you may not re-use the current password or the previous password.

</div></div>