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Installing Bill Connect

Payment Solutions

1. Login to the Merchant portal → Marketplace Apps → Bill Connect. 2. Click “Sign Up”. 3. Fi...

Updated 2 weeks ago by DC Tech Staff

Prohibited Use Cases and Industries (For Credit Processing Application)

Payment Solutions

Travel (for example: Airlines, Cruise Lines, Travel Agencies, Vacation Rentals, TourOperators,...

Updated 2 weeks ago by DC Tech Staff

Merchant Resources

Payment Solutions

Here is some free resources from American Express for Merchants processing their payments.  https...

Updated 2 weeks ago by DC Tech Staff

What is a Retainer invoice?

Invoices

A retainer invoice is a billing method where a customer pays a deposit upfront, which is then cre...

Updated 2 weeks ago by DC Tech Staff

PERS Brochure (Medical Alert)

Brochures

Listed below is our PERS Devices (Personal Emergency Response Service) To learn more about the de...

Updated 2 weeks ago by DC Tech Staff

VPN Brochure

Brochures

Listed below is our sales brochure for VPN (Virtual Private Network). Please email, chat or call ...

Updated 2 weeks ago by DC Tech Staff

DC Tech Christmas Display

Marketing

To learn more about the Christmas display you can visit: https://dctechit.com/christmas-display o...

Updated 2 weeks ago by DC Tech Staff

Coverage Areas

Service Specific Info

What areas do we service? Service Locations Serviced Internet Services available only in t...

Updated 2 weeks ago by DC Tech Staff

Invoice Statuses

Invoices

Invoices follow stages which are draft, sent, unpaid, partially paid & paid, overdue. See below f...

Updated 2 weeks ago by DC Tech Staff

Accepted Payment Methods

Payments

We accept the following payment methods without a fee: Cash Credit/Debit Cards Check (No Thi...

Updated 2 weeks ago by DC Tech Staff

Gift Certificates

Pricing

Looking for the perfect gift for a loved one but not sure what to get? Look no further! Here at D...

Updated 2 weeks ago by DC Tech Staff

Service Charges

Pricing

Hourly Rate: $35.00. Trip charge does not include hourly rate.  Trip Cost Zip Code $1...

Updated 2 weeks ago by DC Tech Staff

Printing & Faxing Cost

Pricing

Customers may email DC Tech when files are needed to be printed and may pickup. These files can b...

Updated 2 weeks ago by DC Tech Staff

How to View & Pay Invoices

Customer Portal

Method 1: Pay Invoices from email 1. Find and open email.  2. Click Pay Now. 3. Optional: If y...

Updated 2 weeks ago by DC Tech Staff

How to find the customer statement

Customer Portal

Go to our website: https://dctechit.com/portal Click on Customer Portal Click on Billing Porta...

Updated 2 weeks ago by DC Tech Staff

User Guide

UCaaS Phone Solutions (VoIP)

Please click here to see the PBX_User_Guide.pdf.

Updated 1 month ago by DC Tech Staff

Admin Guide

UCaaS Phone Solutions (VoIP)

Please click here to see the PBX_Admin_Guide.pdf.

Updated 1 month ago by DC Tech Staff

Choosing Between Collect js & Collect Checkout

Payment Solutions Video Tutorials

Updated 1 month ago by DC Tech Staff

About Us Brochure

Brochures

The images below displays our About Us Brochure. You can also learn more on our website at https:...

Updated 1 month ago by DC Tech Staff

Voice Network Details

UCaaS Phone Solutions (VoIP) Important & Helpful Information

DC Tech operates as a Active/Active Geo Redundant Infrastructure to best meet the needs of our pa...

Updated 1 month ago by DC Tech Staff