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Tawk.to Status Page

Live Chat & A.I. Customer Support Solution

Click here to see the status of the Tawk.to services. https://status.tawk.to/

Tawk.to Academy

Live Chat & A.I. Customer Support Solution

Learning more about Tawk and how to get started. https://www.tawk.to/academy/business-messaging/

Hosting Knowledgebase

Hosting

A guide on DNS, SSL, Name servers and any other domain hosting information. https://dctechitllc.manage-orders.com/kb/

Name Servers

Hosting

Name Server 1 dctechitllc.mercury.orderbox-dns.com Name Server 2 dctechitllc.venis.orderbox-dns.com Name Server 3 dctechitllc.earth.orderbox-dns.com Name Server 4 dctechitllc.mars.orderbox-dns.com

Titan Email Knowledgebase

Hosting

Knowledge bases https://support.titan.email/hc/en-us This includes information on getting started, admin guide, using email, calendar, contacts, bookings, AI, General FAQ, troubleshooting and more!

Logging Into the Hosting Panel

Hosting

Login to the Panel To log in to the panel do the following: Visit: http://dctechitllc.manage-orders.com/customer Enter your Username i.e., your Email Address Enter your Password and click Login. GETTING AN ERROR? Invalid Email/Password, or your User...

How to Setup T.38 Fax

UCaaS Phone Solutions (VoIP) IP Fax

Open grandstream page Hint. Can call *** then enter 02 to obtain IP address Click on FXS Ports tab Update the following values to the following Primary SIP Server: sbc.simplelogin.net SIP User ID: Copy from Portal Authenticate ID: Copy from Portal Authentic...

Records Request

Records

Any Customer wanting to request records may email records@dctechit.com Customer needs to include the following in the email. Account Number:  Customer's Name: Requestor's Name: What records you are requesting:

Forms

Links

Use the below forms as needed. Here is the link to many forms: Some forms available on our website: Autopay Authorization Form Customer Demographics Form Email Subscription Preferences Minor Preferences Change Of Address Change Of Contact info Account Creatio...